Spares Store | Melbourne

Shipping info

SHIPPING INFO

- Free shipping Australia wide on all orders over  $100

- $20 AUD shipping for International orders under $100 AUD
 -$40 FLAT rate shipping fee for all overseas orders.
While every effort is made to ship orders on the day they are placed, due to being a small and independently owned business, this cannot always be guaranteed. 

All orders are shipped registered post without tracking.

Please type postage address carefully, any user errors are not the responsibility of spares store.

For information about postage or your order please contact - info@sparesstore.com.au



RETURNS

Spares store  does NOT offer refunds on products if you simply change your mind.  We only offer a refunds where a manufacturing fault is present.
 
Customers are responsible for inspecting the goods for fault and notifying spares store within 5 days of receiving the goods should there be a fault.  Items to be returned must be in perfect, original condition.Spares store must receive the returned item within 10 days of Return Authorisation.  
 
Do NOT send any returns to Spares store prior to speaking to a Customer Service staff by phone or email.  You must be issued a Return Authorisation Number prior to sending any goods.  Packages sent without first contacting us will NOT be accepted

For any returned items, you will NOT be refunded the original cost of shipping, and you are responsible for the cost of the return shipping to both Spares store, and back to your postage address.  We strongly recommend using Registered Post as Spares store will not be responsible for any items. 

 

ALL TRANSACTIONS ON SALE ITEMS ARE FINAL NO EXCHANGES OR REFUNDS WILL BE GIVEN ! ! !

 

 

 

All duty and taxes incurred on overseas orders are the responsibility of the purchaser.

 We will email you the barcode when your order has been shipped

 

Please contact us with any queries regarding sizing of goods before you make a purchase.

 

PRIVACY

None of your personal information will be stored on our soit and we do not share it with any third parties.

 

If you have any other questions please contact us via the contact page on our website or send us an email at - info@sparesstore.com.au

 

 

Thank you,

- Spares Store Team

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